SSGC New Gas Connection

Checking the status of your new SSGC connection is easy and convenient. You can do it online, without having to visit an office.

How to check the status of your new gas connection from SSGC

You can now check the status of your SSGC new gas connection application online, without having to call a helpline or hire an agent. This is the quickest and easiest way to get an update on your application.

To check the status of your application online:

  1. Go to the SSGC website and click on the “New Connection” tab.
  2. Click on the “Check Application Status” link.
  3. Enter your CNIC number and click on the “Submit” button.
  4. Your application status will be displayed.

If you submitted your application by hand, you may need to wait a few days for the status to be updated online.

Why is there a delay in processing applications?

One reason for the delay in processing applications is the end of the quota system. This system used to give priority to certain areas, so applications from those areas were processed more quickly. However, the quota system has now been ended, so all applications of SSGC new connection procedure are on a first-come, first-served basis.

SSGC new gas connection application status

  • In Process: Your application is being processed and may take a few days to be completed.
  • Survey Offered: An SSGC representative will visit your site to conduct a survey and assess the feasibility of a new gas connection.
  • Rejected: Your application has been rejected. Please review the rejection reason and resubmit your application with the necessary corrections.
  • Issuance of Demand Notice: A demand notice has been issued for your new gas connection. Please pay the required fees to complete the process.

SSGC New Gas Application Process

The SSGC new gas connection application process can be lengthy and time-consuming, taking up to a year or more in some cases. However, the company has made significant efforts to streamline the process and provide adequate guidance to applicants.

If you have applied for a new gas connection for several months or more, you should be aware of the following:

  • SSGC publishes a merit list for each area and region based on the application date. If you applied before the date chart for your region, you may be able to move ahead in the queue.
  • If you have submitted your application before the date chart for your region, you can contact SSGC to request a survey of your location. The company will prioritize your application if it meets the relevant criteria.
  • Some applicants may choose to hire an agent to help them with the new gas connection application process. However, SSGC advises applicants to apply themselves, as the process is the same for everyone and there is no need to waste money on an agent.

SSGC New Meter Charges in Pakistan

The charge for a new meter from Sui Southern Gas Company (SSGC) in Pakistan involves various factors. For Normal Domestic Meters (G4 and G1.6), there is a Monthly Meter Rent of Rs 40/- per month. This fee is for the gas meter installed at the customer’s premises, which remains the property of SSGC. The charges for other customers vary based on the type of installed meter, following the OGRA (Oil and Gas Regulatory Authority) approved notification for Fixed and Variable Charges.

How Can I Get a New Gas Connection in Pakistan?

To get a new gas connection in Pakistan, follow these steps:

  1. Visit the Regional Office: Go to the regional office, sub-office, or customer services center nearest to your home.
  2. Required Documents: Bring the following documents with you:
    • Signed Gas Sales Contract
    • House Line Plan
    • House Line Installation Certificate
    • Copy of your CNIC (Computerized National Identity Card)
  3. Obtain Challan Form/Bill: Obtain the challan form/bill for the deposit of the security amount, service line charges, and other applicable charges.
  4. Deposit the Charges: Pay the required amounts as specified in the challan form/bill.

Once you have completed these steps, your application for a new gas connection will be processed by SSGC.

What are the Requirements for Gas Connection?

To apply for a new gas connection, you will need to provide the following documents:

  1. Copy of National Identity Card (CNIC): A photocopy of your CNIC.
  2. Proof of House Ownership: Documents proving that you own the house where the gas connection is required.
  3. Gas Bill from Neighbor’s House: A recent gas bill from the nearest neighbor’s house.

Submit these documents along with the completed application form. Make sure to obtain an official receipt after submitting your application.

SSGC New Gas Connection in Lahore

SSGC does not operate in Lahore. The region of Lahore falls under the jurisdiction of Sui Northern Gas Pipelines Limited (SNGPL), which is responsible for the distribution of natural gas in the northern parts of Pakistan, including Punjab and Khyber Pakhtunkhwa.

SSGC New Gas Connection in Karachi

Applying for a new gas connection with Sui Southern Gas Company in Karachi involves a series of steps designed to ensure compliance with regulations and safety standards. Here’s how you can go about obtaining a new gas connection in Karachi:

Application Submission

Visit the nearest SSGC customer service office or use their online portal to access the application form for a new gas connection. The online method is convenient as it allows you to apply from the comfort of your home.

Documentation Required

Along with your application, you will need to submit a copy of your CNIC (Computerized National Identity Card), proof of ownership of the property (like a copy of the property deed or lease agreement), and a recent passport-sized photograph. If the connection is for commercial or industrial use, additional documentation may be required.

Demand Notice Payment

After processing your application, SSGC will issue a demand notice. This notice details the charges that need to be paid before the installation can proceed. These charges typically cover the cost of the meter, infrastructure, and labor involved in establishing the connection.

Installation of Infrastructure

Once the demand notice is paid, SSGC will schedule the installation of the gas meter and the associated pipeline to your premises. The timeline for installation can vary based on the existing infrastructure and workload.

Safety Inspection and Connection Activation

After the installation is complete, a safety inspection will be conducted to ensure that the installation complies with all safety norms and regulations. Following a successful inspection, your gas connection will be activated, allowing you to start using natural gas.

Customer Service and Support

Throughout the process, if you encounter any issues or have questions, SSGC’s customer service can be reached through their dedicated helpline numbers. These numbers are available on their official website and through customer service centers.


In case of delays or problems, it’s advisable to follow up with SSGC through their customer service centers or via the contact information provided on the demand notice.

Cost of New SSGC Connection

The fee for a new Sui gas connection in Lahore varies based on the size of the property and the urgency of the connection request. Here is a breakdown of the charges for both normal and urgent connections:

Normal Connection Fees:

  • For properties up to 10 Marlas: The service line charges are Rs. 1,500 with a total fee of Rs. 6,000.
  • For properties above 10 Marlas: The service line charges increase to Rs. 3,000, and the total fee is Rs. 7,500.

Urgent Connection Fees:

  • The fees for urgent connections typically exceed those of normal connections to prioritize the installation process. While specific rates for urgent connections are not listed here, they generally involve a higher service fee and possibly expedited service charges, leading to a quicker installation time.

These fees cover the costs associated with the installation of the gas service line and other administrative processes needed to establish a new gas connection. The total fee includes the cost of the meter, labor, and any necessary infrastructure work required to connect the property to the main gas line.

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